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Conditions of use

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Terms & Conditions

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To comply with new legislation (EC Distance selling directive) we are required to provide the following Terms & Conditions which we highly recommend you read before making any purchase from our website www.fmtclassicgearboxparts.co.uk

Your statutory rights under the current consumer protection laws are not affected.

 

These Terms & Conditions apply to anything purchased from our website. In using our website for this purpose, you agree to be bound by these terms and conditions. If you do not understand or accept these terms and conditions, you must refrain from purchasing any products using our website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this Website, including the Legal Disclaimer, Privacy Policy, and Copyright Notice.

 

In these terms and conditions, the expressions we, us and our, are a reference to First Motion Transmissions, the owner of this website & our online shop www.fmtclassicgearboxparts.co.uk

 

Privacy

 

The information collected from you at the time of ordering is stored on our database and is used purely for carrying out your instructions and to action payment. Your information will not be shared with any 3rd parties without your prior permission and is stored in accordance with the data protection act of 1998 and our privacy policy.

 

Security

 

Despite our reasonable precautions (Which include a high level of encryption), there is an inherent risk to transmission of any data across the internet. As such, we do not warrant and can not ensure the security of any data transmitted to us over the internet including credit card information. Any information sent to us is sent via the Wix payments, Adyen N.V and Stripe systems and hence done so at your own risk. We will never take possession of your card details through this website.

 

Customer Contact

 

We at FMTclassicgearboxparts will only contact you with matters concerning your order or its delivery. Contact may be made to ensure you are satisfied with the service and parts that you have received.

 

Supply

 

At FMTclassicgearboxparts we source both new and used parts all of which are supplied in the condition as indicated on the website. Additional information on any stock or non-stock item can be obtained by telephoning FMTclassicgearboxparts directly. All information submitted at the time of ordering must be correct at the time of purchase. Confirmation of orders will be via e-mail. In the unlikely event that such an e-mail has not been received within 2 working days please contact paul@firstmotion.co.uk . Once submitted, an order may not be retracted even if pending a confirmation e-mail. We are unable to supply to persons unable to enter into a legally binding contract. All orders are subject to a delivery charge as set out in the shipping charges section of the website.

 

IT WILL BE A CONDITION OF SALE THAT A FULLY QUALIFIED PERSON WILL BE RESPONSIBLE FOR FITTING ALL PARTS SUPPLIED BY FMTCLASSICGEARBOXPARTS AND ACCEPT LIABILITY FOR FOLLOWING CORRECT FITTING PROCEDURES LAID DOWN BY THE ORIGINAL MANUFACTURERS WORKSHOP MANUAL.

 

Delivery

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  • FMTclassicgearboxparts will ship goods by the most cost effective and efficient means available unless otherwise agreed.

  • First time credit card purchases can only be shipped to the cardholders address.

  • For in-stock items ordered before 10 o'clock on weekdays, FMTclassicgearboxparts will make all effort to despatch same day.

  • For non-stock items, the customer will be notified of an approximate delivery date as soon as it becomes available. Dispatch time will be dependent on the nature of the order and part source.

  • FMTclassicgearboxparts can not be held responsible for any goods lost or damaged after dispatch unless otherwise agreed.

  • It is not the policy of FMTclassicgearboxparts (with the below exception) to allow you (the customer) to privately organise the collection of goods.

  • We are unable to allow personal collection of goods paid for via this website.

  • We do not accept payments from or deliver to customers in USA or Canada

  • Any special shipping or collection requirements must mutually be agreed with FMTclassicgearboxparts at the time or purchase.

 

 

Payment & Price

 

 

All payments must be effected by credit or debit card using the online ordering facility Wix Payments. Customers wishing to use alternate forms of payment must contact FMTclassicgearboxparts directly to  arrange conditions. All Prices indicated are subject to VAT. Additional card charges applied by the card provider must be covered by the customer (e.g. currency conversion).

All orders are subject to a delivery charge as detailed in our 'shipping charges" section.

  • We do not accept payments from or deliver to customers in USA or Canada

 

Cancellation due to Error OR Unavailability

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You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price, with incorrect information, or which are unavailable due to a typographical error or oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged. We reserve this right up until the time of delivery of goods. If a cancellation of this nature occurs after your credit card has been charged for the purchase, we will immediately issue a credit to your credit card account for the amount in question.

 

Refunds & Replacements

 

Goods ordered through our websites by private consumers may only be cancelled within seven working days from the day after that on which the goods are received by the consumer. In such an event, FMTclassicgearboxparts must be formally contacted within 14 days of the invoice date. If no contact is made within this period, goods may not be accepted back. Under special circumstances goods may be returned after this period subject to shipping costs and a returns surcharge at a minimum 15%. Such a return must be formally agreed with FMTclassicgearboxparts before carriage is arranged. Shipping charges are non-refundable in all returns cases. Return postage is the responsibility of the consumer.

The above does not apply to trade purchases. FMTclassicgearboxparts do not offer any warranty on any goods other than offered by the Manufacturer.

 

Comments and Complaints

 

We are always interested in the opinions of the customer and as such welcome e-mailed suggestions on ways in which service or our website can be improved.

 

In the unlikely event that you are not entirely satisfied with either the service or goods offered by FMTclassicgearboxparts, formal complaints can be made to paul@firstmotion.co.uk

 

All complaints are taken vary seriously and the customer can be assured that best efforts are made to respond promptly.

 

Law and Jurisdiction

 

Any contract for your purchase from FMTclassicgearboxparts is governed by and has to be interpreted under the Law of England and Wales.

 

In relation to any legal action or proceedings arising out of or in connection with this Agreement ("Proceedings"), each of the parties irrevocably submits to the exclusive jurisdiction of the English courts and waives any objection to Proceedings in such courts on the grounds of venue or on the grounds that Proceedings have been brought in an inappropriate forum

 

Disclaimer and limitation of liability

 

To the extent permitted by law, we exclude all liability arising from or relating to your use of this Website including the online purchase of parts, as set out in our legal disclaimer. All details contained within this website relating to goods and services have been prepared in accordance with English Law. We cannot confirm that details will also comply with laws of other countries. It is therefore the responsibility of the website user to endure that the details satisfy the laws of the jurisdiction within which you reside. If they do not, you are prohibited from accessing or making any purchases on this website.

 

IT WILL BE A CONDITION OF SALE THAT A FULLY QUALIFIED PERSON WILL BE RESPONSIBLE FOR FITTING ALL PARTS SUPPLIED BY FMTCLASSICGEARBOXPARTS AND ACCEPT LIABILITY FOR FOLLOWING CORRECT FITTING PROCEDURES LAID DOWN BY THE ORIGINAL MANUFACTURERS WORKSHOP MANUAL.

 

Changes to terms and conditions

 

We reserve the right to make any changes to these terms and conditions at any time. Such changes will be effective immediately upon notification on this website. By your continued use of the website you agree to be bound by these new terms and conditions.

 

General

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We accept no liability for failure to comply with these terms and conditions when such failure is beyond our reasonable control. If by choice, we waive one or more of the rights as detailed above on any occasion, this does not imply that the same right may be waived in similar future situations. If for some reason any of the above terms and conditions are found to be invalid, unenforceable or illegal the remaining terms and conditions will nevertheless remain in full force.

 

Legal Disclaimer

 

This website is operated by First Motion Transmissions

 

We will attempt to ensure that all of the information provided on this website is correct, however First Motion Transmissions cannot guarantee its accuracy, suitability or completeness. The information is provided to you on an "as is basis" without warranties of any kind, either express or implied. You should be aware that the information on this website is subject to change at any time.

 

To the extent permitted by law, First Motion Transmissions excludes all liability arising from or relating to your use of this website or your reliance upon information contained on the website.

 

This Website may contain links to other Websites operated by third parties. First Motion Transmissions does not make any representation as to the accuracy or suitability of any of the information contained on those other Websites, and does not accept any responsibility or liability for the conduct, content or products or services of those other Websites.

 

Nothing in this disclaimer is intended to exclude any warranty or condition which may be implied by consumer legislation. However, if any such provisions are breached, First Motion Transmissions liability will be limited (where permissible by law) to (in the case of the supply of goods) the replacement or repair of the goods or (in the case of the supply of services) supplying the services again.

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